2010 Ford Expedition Head Restraint Problems
- 2
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Head Restraint
Tl*the contact owns a 2010 ford expedition. The contact test drove another 2010 expedition vehicle and noticed that the head restraint was positioned where her head and chin is hitting her chest. Ford let her know that the 2010 vehicle will be different where now she has to position it where she can observe traffic in an uncomfortable position . She has experienced pain to her neck and chest. The dealer was…
ODI 10315179
Head Restraint
Tl* the contact owns a 2010 ford expedition. The contact stated that the front driver and passenger head rests are at an acute angle. This angle disabled the occupants from being properly positioned in the seats. He notified the manufacturer; however, he was advised by a representative that the angle was the normal design of the vehicle. The failure mileage was 3 and the current mileage was 154. Updated 10/13/09.*jb
ODI 10283390