2010 Ford Expedition Seats Problems

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Mileage in stored records

Band	Records
1–30k mi	2

Owner-submitted complaint content, presented as stored.

October 24, 2010 · 300 miles
Seats
Headrests for driver's and passenger's seats are at an acute inward angle forcing improper sitting position in seat and pointing the head downward. *tr
ODI 10362423
May 15, 2010
Seats
I just want to report how uncomfortable the headrest in the ford expedition are. They are tilted way to far forward. *tr
ODI 10370417
May 5, 2010
Seats
2010 ford expedition headrest design is extremely uncomfortable. Angle is too far forward. I have constant upper back and neck pain since buying this vehicle in may 2010. The dealer has no solution to alter or replace factory parts. Ford needs to replace this defective part immediately! *tr
ODI 10381369
April 8, 2010 · 20 miles
Seats
The two front headrests are at an acute angle towards the front of the vehicle and preclude the driver/rider from sitting upright without tilting his head considerably forward. Riding like this for any length of time causes a very bad neck ache and prevents the driver/rider from being able to look up. The only solutions are to remove the headrest or to turn the headrest around. Both of these totally defeat the…
ODI 10362458