2023 Ford Expedition Owner’s Manual — Troubleshooting

MYKEY – INFORMATION MESSAGES - VEHICLES WITHOUT: PUSH BUTTON START

Message	Description
Key is Already a MyKey	Displays when trying to create a MyKey with a key already designated as a MyKey.
This Key restricted at Next Key Cycle. Label Key as MyKey	Displays to confirm that the key is restricted after you switch the vehicle off.

MYKEY – INFORMATION MESSAGES - VEHICLES WITH: PUSH BUTTON START

Message	Description
Place Key in Backup Location	Displays when trying to create a MyKey and the admin key is not placed in the backup position.   See   Creating a MyKey - Vehicles With: Push Button Start.
Key is Already a MyKey	Displays when trying to create a MyKey with a key already designated as a MyKey.
This Key restricted at Next Key Cycle. Label Key as MyKey	Displays to confirm that the key is restricted after you switch the vehicle off.

 MYKEY – FREQUENTLY ASKED QUESTIONS - VEHICLES WITHOUT: PUSH BUTTON START

What is an admin key?

• An admin key is a key that you have not created as a MyKey.   See   Creating a MyKey - Vehicles Without: Push Button Start. 

Why am I not able to create a MyKey?

• The key used to switch the vehicle on is not an admin key.
• The key used to switch the vehicle on is the only admin key.
• There has to be at least one admin key.

Why am I not able to program a MyKey?

• The key used to switch the vehicle on is not an admin key.
• You have not created any MyKeys.   See   Creating a MyKey - Vehicles Without: Push Button Start. 

Why am I not able to clear the MyKeys?

• The key used to switch the vehicle on is not an admin key.
• You have not created any MyKeys.   See   Creating a MyKey - Vehicles Without: Push Button Start. 

Why is the MyKey distance not accumulating?

• The key used to start the vehicle is an admin key.
• You have not created any MyKeys.   See   Creating a MyKey - Vehicles Without: Push Button Start. 
• You have cleared the MyKeys.   See   Clearing All MyKeys. 

MYKEY – FREQUENTLY ASKED QUESTIONS - VEHICLES WITH: PUSH BUTTON START

What is an admin key?

• An admin key is a key that you have not created as a MyKey.   See   Creating a MyKey - Vehicles With: Push Button Start. 

Why am I not able to create a MyKey?

• You have not placed the admin key in the backup position.   See   Creating a MyKey - Vehicles With: Push Button Start. 
• The key used to switch the vehicle on is not an admin key.
• The key used to switch the vehicle on is the only admin key.
• There has to be at least one admin key.
• You did not switch the vehicle off after creating the last MyKey.

Why am I not able to program a MyKey?

• The admin key is not inside your vehicle.
• The key used to switch the vehicle on is not an admin key.
• You have not created any MyKeys.   See   Creating a MyKey - Vehicles With: Push Button Start. 

Why am I not able to clear the MyKeys?

• The admin key is not inside your vehicle.
• The key used to switch the vehicle on is not an admin key.
• You have not created any MyKeys.   See   Creating a MyKey - Vehicles With: Push Button Start. 

Why is the MyKey distance not accumulating?

• The key used to start the vehicle is an admin key.
• An admin key and a MyKey are inside your vehicle.
• You have not created any MyKeys.   See   Creating a MyKey - Vehicles With: Push Button Start. 
• You have cleared the MyKeys.   See   Clearing All MyKeys. 

Why am I not able to start the vehicle with a MyKey?

• An admin key and a MyKey are inside your vehicle. The system recognizes only the admin key when both are present.